Pricing
Price pack for Domestic & European Economic Area Consumer Cards
Per transaction
1,69 %A minimum fee of 0,03 € per transaction applies for viva.com | Terminal users.
Per transaction
2,19 % + 0,24 €Get Registered to get one of our tailored Price Packs or to receive a Personalized Offer.
Card Present Acquiring Fee*
Domestic & European Economic Area Consumer Cards
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
0,14 € | – | |||
0,09 € / 0,07 € | – | |||
 | 1,69 % | – | ||
 | 1,69 % | – | ||
 | 1,69 % | – | ||
 | 1,69 % | – | ||
 | 1,69 % | – | ||
*Minimum Fee of 0,03 € per transaction applies.
(1)Payconiq Fee 0,09 € for transactions for any amount higher than 5 EUR. Payconiq Fee 0,07 € for transactions for an amount of up to a maximum of 5 EUR.
(2)Includes Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable.
Other Fees
Refund cost/in case of cancelation/refund
FREE
Payconiq Refund Fee
0,15 €
Card Present Acquiring Fee*
Domestic & ΕΕΑ Commercial cards / European Cards / UK Cards / International Cards - Alternative Payment Methods
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
| ✓ | ✓ | 1,16 % | – |
| ✓ | ✓ | 1,16 % | – |
| ✓ | ✓ | 1,16 % | – |
| ✓ | ✓ | 1,16 % | – |
| ✓ | ✓ | 1,16 % | – |
 | 2,20 % | 0,30 % | – | |
 | 2,40 % | – | ||
 | ✓ | ✓ | 1,10 % | – |
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
3,99 % | 0,35 € | |||
*Minimum Fee of 0,03 € per transaction applies.
**Not applicable to individuals.
(1)Includes Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable.
Other Fees
Refund cost/in case of cancelation/refund
FREE
Refund cost Klarna
FREE
Profile account information
- ✓
Daily Sales Clearance
FREE
- ✓
Profile Setup
FREE
- ✓
Payout to 3rd party IBAN
FREE
- ✓
Dispute fees
Disputes/ Chargeback 20 € fee per disputed transaction adversely decided.
- ✓
Contract Breach Fee
A Breach Fee is applicable in the event of verified fraudulent activities 350 €.
- ✓
Payout speed next business day, subject to company policy and terms of use.
- ✓
Disclaimer: vivawallet.com pricing terms and fees apply for all Viva IBAN and/or Viva Card holders.
- ✓
The above pricing is effective since 17-07-2023 13:00