Pricing
Price pack for Domestic & European Economic Area Consumer Cards
Per transaction
1,69%A minimum fee of €0,10 per transaction applies for viva.com | Terminal users.
Per transaction
2,19% + €0,24Get Registered to get one of our tailored Price Packs or to receive a Personalized Offer.
Card Present Acquiring Fees*
Domestic & European Economic Area Consumer Cards
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
 | €0,14 | – | ||
 | €0,14 | – | ||
 | 1,69% | – | ||
| 1,69% | – | ||
| 1,69% | – | ||
 | 1,69% | – | ||
 | 1,69% | – | ||
*Minimum Fee of €0,10 per transaction applies.
(1)For hardware terminal users.
(2)Includes Local Consumer Debit Mastercard/Maestro for Tap to Pay users, Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable
Other Fees
Refund cost/in case of cancelation/refund
FREE
Card Present Acquiring Fees*
Domestic & ΕΕΑ Commercial cards / European Cards / UK Cards / International Cards - Alternative Payment Methods
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
 | 2,20% | 0,30% | - | |
 | 2,40% | - | ||
 | ✓ | ✓ | 1,10% | – |
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
3,99% | €0,35 | |||
*Minimum Fee of €0,10 per transaction applies.
**Not applicable to individuals.
(1)Includes Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable.
Other Fees
Refund cost/in case of cancelation/refund
FREE
Refund cost Klarna
FREE
Profile account information
- ✓
Daily Sales Clearance
FREE
- ✓
Profile Setup
FREE
- ✓
Payout to 3rd party IBAN
FREE
- ✓
Dispute fees
Disputes/ Chargeback €20 fee per disputed transaction adversely decided.
- ✓
Contract Breach Fee
A Breach Fee is applicable in the event of verified fraudulent activities €350.
- ✓
Payout speed next business day, subject to company policy and terms of use.
- ✓
Disclaimer: vivawallet.com pricing terms and fees apply for all Viva IBAN and/or Viva Card holders.
- ✓
The above pricing is effective since 05-09-2023 10:00