Surcharge
Maximise your profit by transparently passing card transaction costs to customers and maintain your competitive edge.
What is Surcharge?
When customers choose credit cards—especially business or international ones, merchants can pass on the transaction fees by adding a surcharge. It's a simple way to cover transaction costs and keep more of your hard-earned revenue, without raising product or service prices!
*Surcharge is available based on the legal framework of each country. Learn more here.
How does Surcharge work?
Surcharge activation
For merchants offering surcharging, when a customer's card is tapped on the terminal, the surcharge service is activated.
Card eligibility detection
The system detects the card’s eligibility.
Customer’s payment choice
On the final transaction screen, the cardholder can choose to accept the transaction with the surcharge fee or decline it and use another card.
Benefits for merchants
Increased profit
By passing these fees onto customers, merchants can protect their profits while keeping product and service prices competitive.
Fee recovery
Flexibility in payment options
Transparent Charge
More ways to increase profit with Viva.com
Open your Viva.com Account today and boost your revenue with cashback on your Transaction Fees and Dynamic Currency Conversion!
Transaction Fees
No more transaction fees! Earn cashback on every purchase with the Viva.com business debit card.
DCC
With Dynamic Currency Conversion, you can offer clients the opportunity to pay in their local currency, while boosting your revenue.
Transparently transfer processing fees to customers and boost your profits today with Viva.com!
¹ Surcharge is available based on the legal framework of each country. Learn more here.