26 September 2025
“We’ve built a lean, AI-powered bank with the scale of an institution and the speed of a disruptor, and are only beginning to unlock its full potential”
Viva.com, the first Tech Bank in Europe for businesses, is on track to deliver its first full year of EBITDA * profitability in 2025, maintaining an average year-on-year growth rate of 30%, after reaching break-even in the second half of 2024. This milestone follows a period of transformative growth, strategic consolidation, and AI-powered operational efficiency.
“We’ve built a lean, AI-powered bank with the scale of an institution and the speed of a disruptor, and are only beginning to unlock its full potential,” said Haris Karonis, Founder & CEO of Viva.com. “Viva.com is built for growth, and ultimately, for the public markets.”
2024 marked a turning point. Viva.com reached break-even in the second half of the year, delivering in 2024 €205.9 million in revenues with €88.9 million in gross profit, up 31% year-over-year, and improved EBITDA by over 19%. This momentum was reinforced by the successful merger of Viva Payments and Vivabank, completed in record time and became fully operational in February 2025. The combined platform has established Viva.com as a unified, cloud-native Tech Bank offering embedded payments, deposits, card issuing, financing, and fiscalisation across 24 European markets.
The Viva.com Group is expected to close 2025 with an EBITDA of approximately €20 million, marking a significant turnaround from 2024, reflecting sustained revenue growth and continued expansion of the customer base. This performance highlights the strengthening of Viva.com’s operating profitability and the growing resilience of its business model, driven by five strategic pillars:
· AI-Powered Efficiency: Viva.com has integrated conversational AI at the core of its operations, combining intelligent automation with human support to drive scalable, efficient growth. Over 85% of customer inquiries are now handled by AI agents, while automation is accelerating onboarding, compliance, software development, and service delivery, reducing third-party costs, speeding up time to market, and enhancing customer value through more competitive pricing.
· Technological Leadership: Viva.com leads in Tap on Any Device innovation, a hardware-free solution that transforms any Android device or iPhone into a secure payment terminal. In 2024 Viva.com experienced hyper-growth from this technology’s acquiring revenues, growing at over 30% annually, enabling seamless acceptance across in-store and digital environments, supported by direct connectivity to all major European card schemes and payment methods.
· Pan-European Scale: Operating in 24 countries under a single regulatory framework, Viva.com leverages the Freedom of Services model to harmonize compliance, simplify and centralize operations, and deliver consistent value across Europe. This model supports fast, scalable, and cost-efficient expansion.
· Embedded Compliance & Fiscalisation: At the heart of Viva.com’s offering is the integration of Tap on Any Device with fiscalisation tools. This empowers businesses to meet local tax requirements while unlocking real-time insights from payment and invoice data, boosting both compliance, efficiency and scaling potential. Combined with an ecosystem of over 450 integrated software and hardware partners, Viva.com has become the go-to enabler of all-in-one business solutions across Europe.
· Banking Portfolio Expansion: Viva.com is launching a suite of credit products tailored to modern business needs, including flexible working capital, project-based financing, and capital expenditure loans. Fully embedded into the Viva.com platform, these new offerings will offer fast, data-driven access to funding, aligned with each merchant’s cash flow needs.
Today, Viva.com delivers a full suite of financial services through a single, AI-powered platform. The business is fully self-financed, with zero balance sheet borrowing, and is well-positioned to pursue its next chapter of growth, expanding its leadership across Europe and preparing for new markets beyond.
*EBITDA refers to Adjusted EBITDA as defined in the published annual financial statements.