Pricing
Price pack for Domestic & European Economic Area Consumer Cards
Per transaction
1,69%A minimum fee of 0,03€ per transaction applies for viva.com | Terminal users.
Per transaction
2,19% + 0,24€Get Registered to get one of our tailored Price Packs or to receive a Personalized Offer.
Card Present Acquiring Fees*
Domestic & European Economic Area Consumer Cards
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
 | 1,69% | – | ||
 | 1,69% | – | ||
 | 1,69% | – | ||
 | 1,69% | – | ||
 | 1,69% | – | ||
*Minimum Fee of 0,03€ per transaction applies.
(1)Includes Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable.
Other Fees
Refund cost/in case of cancelation/refund
FREE
Card Present Acquiring Fees*
Domestic & ΕΕΑ Commercial cards / European Cards / UK Cards / International Cards - Alternative Payment Methods
| Payment method | Interchange | Scheme | Viva.com Acquiring Fee | Processing Fee |
|---|---|---|---|---|
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
| ✓ | ✓ | 1,16% | – |
 | 2,20% | 0,50% | – | |
 | 2,40% | – | ||
 | ✓ | ✓ | 1,10% | – |
*Minimum Fee of 0,03€ per transaction applies.
**Not applicable to individuals.
(1)Includes Apple Pay, Google Pay, Samsung Pay and third-party wallets where applicable.
Other Fees
Refund cost/in case of cancelation/refund
FREE
Profile Setup
FREE
Payout to 3rd party IBAN FREE
DISPUTE FEES
Disputes/ Chargeback 20€ per Lost Transaction
CONTRACT BREACH FEE
A Breach Fee is applicable in the event of verified fraudulent activities €350
Payout Schedule
A Breach Fee is applicable in the event of verified fraudulent activities €350
Profile account information
- ✓
Daily Sales Clearance
FREE
- ✓
Profile Setup
FREE
- ✓
Payout to 3rd party IBAN
FREE
- ✓
Dispute fees
Disputes/ Chargeback 20€ fee per disputed transaction adversely decided.
- ✓
Contract Breach Fee
A Breach Fee is applicable in the event of verified fraudulent activities 350€.
- ✓
Payout speed next business day, subject to company policy and terms of use.
- ✓
Disclaimer: vivawallet.com pricing terms and fees apply for all Viva IBAN and/or Viva Card holders.
- ✓
The above pricing is effective since 14-09-2023 14:00